Refund Policy

Leen Group Refund/Cancellations Policy

1. After delivery of the goods to the Customer, goods shall be at the Customer's sole risk.

2. The Company undertakes to replace free of charge any goods lost or damaged in transit in which event the time for delivery of such goods shall be extended for such period as the Company reasonably requires for such replacement. It is a condition precedent of this undertaking that:

• The Customer shall give the Company reasonable opportunity to examine such damaged goods and the packing materials containing or which should have contained such lost or damaged goods;
• The Customer shall, if requested by the Company to do so, forthwith return any damaged goods to the Company at the Customer's own expense.
• The Company will accept a return from the Customer on the basis that notification of required return is made within 14 days of receipt of goods. The Company will inspect the goods upon arrival and, subsequent to the goods being a re-sellable condition, the Company will refund the customer.
• Once goods have been despatched to the Customer the Company will not accept cancellation of order from the Customer.